Catmouse app not Working
Catmouse is a free to use video streaming app that allows users to view a wide array of movies and TV shows. The app doesn’t require registration to use it so that’s another bonus. So the app enjoys a large user base across the globe. But sometimes it is known to run into certain issues. Scroll down to learn more about how you can take care of this issue.
Why Catmouse app not Working?
Catmouse, or any other app for that matter, could have trouble functioning due to various reasons. In such a case, the first thing that you need to do is to check whether this is a widespread issue or whether you’re the only one experiencing it. You can check by visiting official social media pages and community threads to see if it is a problem on the developer’s end. If not, then there are a few ways to fix the issue. Scroll down to check them out!
How to fix Catmouse app not Working?
Ensure Proper Internet Connection
Catmouse will have poor audio quality and may display a poor connection alert if the internet is too slow or unstable. Check to see whether you’ve reached your daily data limit if the internet is having problems. Also, check to see if your service provider or network is having any issues. While travelling, problems with connectivity are especially likely.
By creating a private network for internet connectivity, a VPN provides you with online privacy and anonymity. However, it can cause problems on occasion, especially if you’re connected to a busy server. So, if you’re using a VPN on your phone, try temporarily removing it to see if that fixes the problem. If not, continue with the steps below.
Change Your DNS
Changing DNS has helped several users with the Catmouse app’s weak connection issue. It’s secure, and you can use trustworthy services like Google and Cloudflare to modify your DNS servers. Here are the steps for doing it,
Open Settings on your Android phone.
Go to Network and Internet settings.
Here, click on Private DNS.
Change it from Automatic to Private.
Then, enter dns.google as the hostname of the DNS provider and save.
Ensure that Mobile Data is Enabled
You can disable internet access for individual apps on both Android and iOS. Check to see whether the Catmouse app’s mobile data access has been mistakenly disabled. You can do this by going to Settings and then selecting Catmouse. Here are the steps for doing it,
Open Settings on your phone.
Go to Apps & notifications > See all apps.
Look for Catmouse. Tap it.
Click on Mobile Data & Wifi. Allow data access if disabled.
Open Settings on your iPhone.
Scroll down and click on Catmouse.
Enable the toggle for Mobile Data if turned off.
Similarly, enable Background Data Refresh.
Log out and Log in again
Try logging out of the app and logging in again. This will update your account data in the Catmouse app, removing any issues that may have occurred previously. Here’s how you can do it,
Open the Catmouse app.
Tap your profile icon at the top right corner.
Click on Settings (gear icon) at the top right.
Tap the Log out button at the bottom.
Then, login back into your account again.
Make sure the app is updated. Usually, the auto-update feature is enabled, so updates are downloaded automatically. If it is disabled, then you need to do it manually. You can check the in-app notifications to check if there are any updates available.
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